Terms & Conditions

Section 1 Scope

These Terms and Conditions apply to all contracts between Growline Group LTD (the "Provider") and the client regarding the GEO service (Generative Engine Optimization).

This offer is intended exclusively for businesses within the meaning of Section 14 of the German Civil Code (BGB). Contracts with consumers are not intended.

Deviating terms of the client are not accepted unless the Provider expressly agrees in text form.

Section 2 Services

The Provider optimizes the client’s visibility in generative AI systems and AI-assisted search services.

The Provider owes professional effort but not a specific result. A specific placement, mention or visibility in AI systems is not guaranteed, as this depends on third-party systems beyond the Provider’s control.

The specific scope depends on the booked package (Starter or Growth).

Section 3 Conclusion and Term

The contract is concluded by ordering via the website and the Provider’s confirmation (email).

The service is provided as a monthly subscription with a minimum term of 6 months from the start of the contract.

Section 4 Termination

After the minimum term, the contract may be terminated with 1 (one) month’s notice to the end of the month.

Termination requires text form (email to info@growline.group).

The right to extraordinary termination for good cause remains unaffected.

Section 5 Fees and Payment

Fees are based on the price list valid at the time of order. All prices are net plus statutory VAT.

Billing is monthly in advance. Collection is handled by the payment service provider Mollie B.V. via SEPA direct debit or card based on the mandate granted during checkout.

In case of default, the Provider may suspend the service until the outstanding amount is settled.

Section 6 Client Obligations

The client provides the necessary access, content and information in good time.

If performance is delayed for reasons attributable to the client, the fee claim remains unaffected.

Section 7 Liability

The Provider is liable without limitation for intent and gross negligence and under the Product Liability Act. For simple negligence, the Provider is liable only for breach of essential contractual obligations and limited to typical, foreseeable damage.

Liability for the absence of a specific AI visibility or for changes to third-party systems is excluded.

Section 8 Data Protection

The Provider processes personal data in accordance with the Privacy Policy.

Section 9 Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.